FAQ Search Results

Try the following tips: 1. Reduce the distance to the installed (and previously connected) SMART HUB-150. 2. Disconnect any devices that are connected unnecessarily. 3. Make sure the Bluetooth connection is not disrupted by a material like metal or a microwave or Wi-Fi router.

Mount the SMART EXTENDER on the wall (near a power outlet) using the screw provided and insert the plug into the power outlet. Important: Do not place the SMART EXTENDER near other communication devices (such as a Wi-Fi router) because this can cause interference.

Yes, because up-to-date SMART-HUB 150 software ensures that your SMART-HUB 150 will function properly. If new software is available, it will be offered through the in-lite app. An update button will then be displayed in the zone screen. To download the new software, make sure you have a good 3/4/5G internet connection and make a Bluetooth connection with the SMART-HUB 150. Open the app and, after a few minutes, check whether an update is displayed in the zone screen.

Yes, because up-to-date SMART MOVE software ensures that your SMART MOVE will function properly. If new software is available, it will be offered through the in-lite app. An update button will then be displayed in the routine screen. To download the new software, make sure you have a good 3/4/5G internet connection and make a Bluetooth connection with the SMART-HUB 150. Open the app and, after a few minutes, check whether an update is displayed in the routine screen.

To activate the SMART EXTENDER, you need to first add it to the “Garden” in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER.

You can check this in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. If there is no connection to the SMART EXTENDER, it may not be connected properly or is outside the reach of the SMART HUB-150.

This can be found in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. Here you can see whether the SMART EXTENDER is connected to your Garden.

You can do this in the in-lite app. Go to Settings --> Garden --> SMART EXTENDER. Add the SMART EXTENDER to your Garden.

The SMART EXTENDER is active when receiving power from the power outlet.

Yes, it is possible to add several SMART EXTENDERs to one Garden. This will increase the reach between your phone and the SMART HUB-150.

Yes, you can reset the SMART EXTENDER by holding in the button for 15 seconds until it starts blinking. Important: The SMART EXTENDER is now no longer part of the Garden in the in-lite app. To add it again, go to Settings --> Garden --> SMART EXTENDER.

To find the SMART EXTENDER in the in-lite app, go to Settings --> Garden --> SMART EXTENDER.

Yes, you can switch off the SMART EXTENDER by removing the plug from the power outlet.

No, the SMART EXTENDER only works with the SMART HUB-150.

Yes, you can. Remove the SMART EXTENDER by resetting it. The SMART EXTENDER can now be found for a different Garden. Select the other Garden in the in-lite app under Settings --> Garden and Add the SMART EXTENDER here. Important: A connection to the Garden is needed to add the SMART EXTENDER.